About Us

A leader in providing exceptional employee and customer technology experiences

Experience, expertise, and hard work

We’re a versatile technology solutions and services provider dedicated to supporting our clients with their technology needs, from planning and development, procurement, and deployment to service support, staffing, and everything in between. As an industry leader for 40 years, our team ensures our clients get the results they are looking for.

People

2500+ employees

Clients

Customer Satisfaction rating 4.8/5.0 70% > 10 years

Presence

60K supported locations across North America

Impact

15k secured locations 2M end points 2.6M resolutions/year

Our Vision

Empowering business from the Edge to the Cloud

To empower every worker with the access and tools needed to do their best work from anywhere, every workplace to be tech-enabled to provide exceptional customer experiences, and every business to thrive, knowing their technology is taken care of.

"Soroc is your trusted technology solutions partner dedicated to propelling your business forward. Our commitment to fostering strong relationships and achieving mutual success sets us apart. We prioritize understanding your business goals and delivering tailored solutions that drive results. Experience the Soroc difference – where your success is our priority."

Nick Au
SVP, Field Services & PMO

At Soroc, we believe that innovation and sustainability go hand in hand. As we proudly join HP’s Amplify Sustainability Program, we reaffirm our commitment to responsible growth, environmental stewardship, and social impact.

Our vision is to lead with purpose—delivering transformative technology solutions while advancing positive change for our planet, our communities, and future generations. We are taking measurable steps to reduce our environmental footprint, elevate operational standards, and build inclusive, equitable systems that benefit all.

Through this partnership, Soroc is aligning with world-class sustainability practices and empowering our teams to continuously learn, evolve, and lead. Together with our clients and partners, we are working to shape a more sustainable and resilient future.

Recognized for consistently meeting the most demanding timelines—ensuring your IT initiatives stay on track, on time, and deliver results.

We start by listening to understand your business and objectives fully. Then, we work with you to develop solutions that bridge the gap between your current state and your desired outcomes. Finally, we implement and manage these solutions, ensuring that Service Level Agreements (SLAs) and Experience Level Agreements (XLAs) are met and exceeded.

Our Mission

To deliver exceptional client and workplace experiences by leveraging advanced technologies and managed services to enhance productivity, enable seamless collaboration, streamline operations, ensure security, and foster growth for our clients.

Custom Services

We recognize that your needs are unique to your business and industry. We aim to understand your project objectives and collaborate with you to bring them to fruition.

Expert Guidance

Our team leverages the latest technology to help you overcome challenges with tailored solutions that keep your systems secure, connected, and efficient.

Innovation

We leverage the latest innovative technologies to enhance efficiency, reduce costs and identify opportunities for growth.

We are committed to fostering a dynamic and collaborative workplace where our employees, our most valuable asset, can thrive and succeed.

Join us to discover opportunities in various departments, work on innovative projects, develop your career, and make a difference.

Our Values

Soroc’s success is built on enduring client relationships. The high rate of client renewals and the continued trust of IT leaders, even when they change companies, are testaments to the value of the Soroc experience. Our clients are happy to provide references upon request.

Transparency

We commit to transparent, open, and authentic communication with each other, clients, partners, and stakeholders.

Integrity

We honor our agreements, deliver on our promises, and do the right thing for employees, clients, and partners. We are in it for the long haul.

Respect

We value and support one another by building authentic, mutually trusting relationships.

Empowerment

Each team member’s passion, focus, dedication, and ingenuity contribute to our company’s strength and long-term success.

Curiosity

We learn as we go, continuously asking questions to gain new insights, stretch boundaries, and explore possibilities. We keep learning to keep innovating and improving.

Partnership

We believe in the power of collaboration to co-create value for all parties.

Soroc’s leadership team comprises seasoned professionals with a proven history of inspiring teams to achieve exceptional results that surpass client expectations. We excel at cultivating a dynamic, collaborative work environment that champions innovation, excellence, and continuous professional development.

Our History

From humble beginnings in 1981 as a manufacturer of simple Point of Sale (PoS) terminals to a leading IT service and solution provider, we’ve come a long way. Our ability to reinvent ourselves, coupled with our expert industry knowledge and service delivery excellence has made Soroc the go-to for all your technology needs.

1980s: Soroc developed one of the first touch-screen PoS terminals for the world’s largest fast food chain. As technology progressed, we became a Value Added Reseller for major IT equipment manufacturers.

1990s: As Soroc continued to grow and develop, we expanded to include the resale of equipment, as well as deployment services, project management, help desk services, on-site support and maintenance services.

2000s: By the 21st century, Soroc had become a North American client-focused, end-to-end technology service and solution provider.

Today, Soroc has joined forces with Pomeroy to expand their North American presence and elevate service delivery. This strategic collaboration combines Soroc’s IT expertise with Pomeroy’s robust solutions to offer enhanced end-to-end IT services, driving innovation and delivering greater value to clients.