Leadership

Proven experience leading teams dedicated to delivering great client outcomes

Bruce Pearce

President

Nick Au

SVP, Field Services & PMO

Jeff Brown

Director, Engagement Services

Tracy Gelder

Director, Channel & Strategic Partnerships

Sonia DeCaro

Director, Marketing

Jiulia Franceschinis, CHRP, CHRL

Director, Human Resources

Ritu Sahi

Regulatory Compliance and Contract Manager

Insights

December 18, 2025

Soroc Technology Launches Adaptive AI Platform BanzAI™️ and Revolutionary IT Service Desk SmartDesk

Beyond monitoring: The shift to proactive and autonomous SOC services

The Ticket Era is Over. Here’s What Comes Next.

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