Financial Services IT Solutions

Transform financial services delivery with cutting-edge IT solutions

Responsible growth and innovation

Financial institutions operate in a dynamic landscape with evolving compliance and security needs. By embracing innovative technologies, you can create an intelligent, highly available, and secure digital environment—turning these challenges into opportunities for growth and competitive advantage.

With 30 years of experience partnering with technology leaders at North America’s most prominent financial institutions, Soroc is a trusted IT solutions provider—proudly serving 3 out of 5 major Canadian banks. Soroc delivers the devices, connectivity, and expertise necessary for your success.

7 ways Soroc empowers the financial sector

Build customer trust by meeting compliance requirements

Soroc’s comprehensive suite of managed and professional services is designed to empower your team to navigate the intricate landscape of compliance regulations. We work closely with you to align necessary process changes with your overarching business objectives, ensuring that enhanced security measures protect your sensitive data and foster trust among your employees and valued clients. Our team of experts will guide you through every step of the process, providing tailored solutions that address your specific needs and challenges. By partnering with us, you can proactively manage risk, optimize your operations, and maintain a competitive edge in an ever-changing regulatory environment

Secure client data against cyber threats

The threat landscape has escalated, with advanced attacks utilizing generative AI and deepfake technology. Malicious actors can breach inadequately prepared security systems and compromise sensitive customer information. Soroc is committed to delivering a strong cybersecurity framework compliant with current regulatory standards and security protocols.

Foster innovation with cutting-edge technology implementation

AI and resource-intensive technologies such as blockchain have been integral to the finance sector for years, but the latest wave of generative AI has presented new challenges. Financial institutions have a tremendous opportunity to elevate their technology infrastructure by adopting the latest innovations, driving growth and efficiency. Soroc assists you in strategically transitioning from legacy systems while ensuring compliance and maintaining the highest levels of security.

Go above and beyond customer expectations with seamless support

Customers want a consistent and seamless experience across all touchpoints. They see an organization as a unified entity and anticipate uninterrupted service, access, and support through their preferred channels—a website, app, social media, or customer service chatbot. Soroc empowers you to enhance user experience management, allowing you to proactively address customer concerns and deliver exceptional service every time.

Efficiency improvements that boost the bottom line

Every day, financial firms handle hundreds, if not thousands, of transactions that must remain secure and comply with regulations. Even minor improvements can enhance efficiency throughout the organization. We have assisted numerous financial clients in streamlining their operations and reducing costs through automation and strategic technology investments.

Meeting ESG goals with greater visibility into your digital environmen

Consumers increasingly demand transparency, but IT teams often face challenges with visibility into their environments. We can help you fulfill the requirements for ESG (Environmental, Social, and Governance) standards and promote ethically responsible banking. Our solution simplifies the process of monitoring and auditing your environment through user-friendly dashboards, ensuring you maintain compliance with necessary standards.

Refining IT talent acquisition and retention processes

The IT skills gap presents an exciting opportunity for financial firms to innovate and embrace emerging technologies as they evolve and grow. Soroc can help by offering specialized IT staffing solutions tailored for the finance sector, delivering skilled professionals to enhance IT and financial system projects. We provide flexible, scalable staff augmentation solutions and connect businesses with a diverse pool of top-tier finance IT talent.

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IT solutions and services centred around finance

Soroc excels in providing high-quality, cost-effective IT support services tailored to financial companies of all sizes, scopes, and industries. With a proven track record of managing more than 60,000 client locations through regular branch deployments, Soroc showcases unmatched expertise in the field. This support encompasses over 2 million devices across North America and Europe, driven by a robust delivery model that ensures consistent and timely service across diverse regions and markets. Since our early days, we’ve developed and deployed the latest POS systems, which empower bank branches to meet the needs of their clients faster.

Central to Soroc’s operations is a dedicated team of over 2,500 IT support professionals trained, certified, and experienced in financial IT equipment and systems. They are also deeply committed to fostering a customer-centric culture. This approach highlights Soroc’s dedication to understanding and addressing each branch’s unique needs and expectations, enhancing customer satisfaction and operational excellence.

Effective device management that prioritizes security and compliance is critical to optimizing financial workflows. Soroc delivers seamless procurement, management, and comprehensive support for the technology your organization needs to operate at peak performance.

Maximize the value of your devices from day one with our complete lifecycle services:

Procurement and Asset Tracking
Integration and Configuration
Deployments and Refreshes
Advanced Exchange and Repair Depot
Asset Disposition
Comprehensive Lifecycle Reporting
Warehousing and Logistics

Enhance your security, performance, and accuracy through cutting-edge technologies. Soroc provides scalable, top-tier management and support solutions that seamlessly integrate into your existing environment, fostering innovation. Our Collaboration Services facilitate smooth communication and coordination among teams, ultimately improving outcomes and streamlining workflows. Additionally, you can count on 24/7 support from our Service Desk and Onsite Support.

Soroc empowers your organization with the following:

User Experience Management
Service Desk Solutions
Onsite Assistance
Collaboration Services
Conference Room Support
Tech Cafés
Digital Signage and Lockers

A robust and optimized network infrastructure is essential for operational efficiency and seamless customer access. Utilize SD-WAN architecture, SASE, and bandwidth aggregation services to strengthen your transactions and data flow security. We offer integrated network and security solutions, including SD-WAN, SASE (SWG, CASB, NGFW), and ZTNA, to enhance and streamline financial operations. Take control of your networking infrastructure through our user-friendly service management platform, complemented by our round-the-clock support.

Soroc provides: