Healthcare IT Solutions

Empowering healthcare providers to navigate evolving technology

Healthcare evolved

Patients today expect seamless digital engagement with their healthcare providers, from virtual health services to efficient scheduling, support systems, and intuitive patient portals. The growth of virtual care, combined with the demand for digital support anytime and anywhere, presents exciting opportunities to enhance patient experiences and healthcare delivery.

Soroc is well-equipped to deliver the devices, connectivity, and technical staffing support necessary to help you remain on track, within compliance standards, and on budget.

6 ways we help healthcare providers thrive with new technology

01
Protect patient data with edge and endpoint security
Due to the sensitive patient information providers handle and the necessity of regulatory compliance, healthcare organizations are a primary target for cybercriminals. Soroc can help strengthen your security and help you adapt to the evolving needs of your practice with our advanced infrastructure and device security.
02
Virtual health support through enhanced and compliant collaboration
The demand for virtual consultations and digital patient communication is now a permanent fixture in healthcare. Soroc provides essential support in managing security, networking infrastructure, and digital workplace solutions required for seamless virtual health services. Soroc is here to assist your team in implementing integrated devices and collaboration tools that elevate user experience, enhance security, and optimize performance.
03
Onsite technology services keep things running smoothly
We offer expert advice, design, and installation of onsite technology solutions—devices, consoles, laptops, desktops, routers, and more—that enhance both patient care and employee experience. Soroc also supports you in managing your environment and ensuring that the collaboration tools keep operations efficient and patients actively engaged.
04
Prioritize patient retention with seamless experiences
Focusing on digital engagement is critical to enhancing long-term patient retention. With extensive experience assessing customer and client satisfaction, Soroc is ideally positioned to establish, oversee, and improve your digital patient engagement program.
05
Efficient processes that drive employee engagement
With adaptable dashboards and integrated support functionalities, Soroc tracks the stability and performance of your systems. We provide your team with efficient, integrated digital tools that enable them to maximize their productivity, even with limited time and resources.
06
Overcoming personnel shortages through flexible staffing and efficient technology

Soroc helps you identify, recruit, and manage top-tier talent skilled in the latest emerging technologies. We also offer flexible staff augmentations to help you staff crucial digital initiatives

Canadians who sought advice from a family doctor, nurse practitioner, or specialist or utilized mental health and addiction services did so through virtual methods in 2022.
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Healthcare IT services and support

Soroc collaborates with many renowned healthcare providers, payer organizations, and industry partners throughout North America. Whether you operate an urban clinic, a multi-campus facility, or a distributed healthcare network that spans one or more provinces, we are here to assist you. Our healthcare IT services consulting begins with a comprehensive assessment of your current environment. We analyze your technology solutions and processes to identify the gaps between your existing operations and your desired goals. From there, we create and design an optimal solution tailored to your practice and provide recommendations for subsequent services.

Streamline the process of acquiring technology upgrades, refreshes, and rollouts. Rely on Soroc to expertly manage the sourcing and support of the devices your organization relies on.

We offer comprehensive end-to-end services, including:

  • Procurement and Asset Tracking
  • Integration and Configuration
  • Deployments and Refreshes
  • Advanced Exchange and Repair Depot
  • Asset Disposition
  • Full Lifecycle Reporting
  • Warehousing and Logistics

Optimize operational efficiency and elevate patient care with tailored technology support delivered when and where you need it most. Our solutions encompass scalable, high-quality management and support services that integrate effortlessly with your existing operations. Our Service Desk and Collaboration Services promote seamless communication and coordination among healthcare teams, enhancing patient outcomes and more streamlined workflows.

Soroc supports your organization by providing the following:

  • User Experience Management
  • Service Desk
  • Onsite Support
  • Collaboration Services
  • Conference Room Support
  • Tech Cafés
  • Digital Signage and Lockers

Enhance patient engagement and optimize healthcare IT operations with a securely managed network. Soroc specializes in designing, implementing, and managing secure access service edge (SASE) networks that integrate network and security as a service capability, including SD-WAN, SWG, CASB, NGFW, and ZTNA, to optimize your cloud networking logistics. Leverage IoT devices to connect patients and professionals while creating intelligent buildings and sustainable campuses. Enjoy seamless control over your networking through our user-friendly service management and 24/7 support.

Soroc provides:

  • Network Monitoring and Management​
  • Converged Network within a Device​
  • Broadband Management Services
  • Enhanced Mobile Broadband (eMBB) / 5G ​

By embracing cloud technology services, healthcare organizations can transform their IT, improving efficiency, security, and patient care in the digital era while remaining compliant with evolving regulations. Soroc provides the expertise to help you effectively manage and share sensitive patient data through secure cloud infrastructure. Furthermore, we support your organization in preparing for and implementing emerging technologies, including AI-driven patient engagement and analysis, IoT medical devices, and intelligent building solutions.

Soroc empowers your organization with:

  • AI-Enabled Service Management
  • Infrastructure and Cloud Monitoring and Management​
  • Zero Trust Access Management​
  • Cloud Backup and Recovery
  • Performance Management​
  • Internet of Things (IoT)​

Gain clarity on expansive digital transformation initiatives. Soroc offers a comprehensive suite of solutions for designing, implementing, managing, and optimizing networks, data centers, end-user devices, and cloud infrastructures.

With our expertise, insights, and dedicated support, we assist you in effectively managing projects, including:

  • Technology Upgrades and Refreshes
  • New Technology Implementation
  • Onsite Technology Support
  • Vulnerability Management
  • IT Project Management

Call on staffing services to effectively address your healthcare IT requirements by accessing talent that is not only exceptionally skilled but also aligns seamlessly with your unique healthcare project needs and organizational culture. Soroc specializes in swiftly sourcing IT professionals with the latest emerging skills for remote and onsite roles. Our strategy simplifies the navigation of today’s intricate technology hiring landscape.

We provide support to your team with the following:

  • Nationwide Recruiting
  • Emerging IT Skillset On-Demand
  • Scalable Projects
  • Proactive Pipeline of Candidates
  • Cost-Competitive Salaries
  • A client hire rate 50% higher than the industry average
Our key industry partners

We Know Healthcare

supported locations across North America
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Customer Satisfaction Rate
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nationwide coverage
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experts, with 90% working in technical roles
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user end points
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resolutions/year
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Case Studies
Transforming Digital Signage with a Fully Managed, Scalable Solution
How Soroc Powers Digital Signage for a Leading Telecommunications Retailer
How Soroc Transformed 4,000+ Locations with 16,000 Digital Screens

We specialize in delivering exceptional patient experiences with the latest healthcare technology. Ready to elevate your practice?

Contact Us