Retail Technology Solutions

Create outstanding experiences for your customers

Innovative technology for an evolving retail environment

Today’s shoppers expect a seamless, convenient, and personalized experience—no matter where or how they shop. Retailers thrive in this environment by leveraging cutting-edge retail technology, such as modern point-of-sale (POS) systems, self-checkout solutions, surveillance tools, and advanced software—all connected to a robust cloud infrastructure through a secure and reliable network.

Transitioning to new technologies can be complex, costly, and challenging—especially for enterprise retailers managing multiple locations, diverse sales channels, and intricate IT ecosystems. Engaging a trusted and experienced partner is essential for retailers to keep pace with this rapidly changing environment.

As a leading provider of retail IT support services, Soroc brings over 40 years of expertise in helping tier-one Canadian retail brands design, deploy, and manage their store infrastructures and applications. Our comprehensive services encompass every aspect of the technology lifecycle, including procurement, hardware and software configuration, in-store deployment, maintenance, and asset disposition. This lets you focus on what you do best—delivering an exceptional customer experience.

8 ways we enable retailers

Drive loyalty with seamless customer experiences

Today’s consumers expect a seamless, omnichannel shopping experience with the flexibility to engage anytime, anywhere. Integrating digital and in-store experiences not only enhances convenience but also drives traffic, increases sales, and strengthens customer loyalty. Soroc enables retailers to implement the right technology solutions, ensuring a frictionless and connected experience that keeps customers engaged and returning.

Stay ahead with scalable connected retail IT support

As customer expectations keep evolving, retailers need to stay ahead by adapting quickly. Soroc’s retail IT support gives you the scalability and flexibility to keep up—ensuring a seamless, connected experience for shoppers no matter where or how they choose to shop.

Build a sustainable brand with expert IT solutions

Today’s consumers care more than ever about the environmental and ethical impact of their choices. With Soroc’s expertise, you can stand out as a brand they’re proud to support—whether it’s through energy-efficient equipment, smart sensors, responsible device management, or other sustainable solutions.

Gain a competitive edge with data-driven, personalized shopping experiences

Retailers that succeed in providing a seamless and personal experience across channels gain a considerable competitive edge. Soroc offers access to data insights, communications platforms, and robust, scalable network infrastructure that your marketing team and sales associates need to create truly personalized shopping experiences and communications.

Unlock innovation and stay ahead with the latest retail technology

Acquiring, integrating, and managing the latest tech takes specialized expertise. With decades of experience in retail technology, Soroc partners with you to build an innovative tech ecosystem that keeps you ahead of the curve.

Address labor shortages through technology and flexible staffing options

Skilled workers are among the most valuable and limited assets in retail. Businesses can decrease their reliance on personnel by creatively leveraging IoT sensors, RFID technology, and automated checkout systems. Additionally, Soroc provides flexible staffing options for both in-store locations and enterprise IT including staff augmentation through part-time, full-time, and temporary contracts. Enhance your efficient and intelligent operations with Soroc’s expertise to quickly scale up new initiatives with an on-demand workforce.

Secure compliance while driving growth and efficiency

Balancing compliance with business growth is challenging for retailers, but Soroc makes it easier. We keep you up-to-date with the latest data privacy and payment technology regulations, while our cloud solutions ensure secure, accessible storage for your sensitive information. With Soroc, you can confidently protect your network and deliver seamless customer experiences

Streamline tech management and focus on business growth

Managing the entire lifecycle of retail technology—from procurement to asset disposal—can be complex and time-consuming. With our expertise and comprehensive tools, we deliver tailored solutions to meet your specific needs, implement the necessary hardware and networking, and provide ongoing training and support for your team. Additionally, we manage the refresh and responsible disposal of outdated equipment. We take care of these critical details, so you can focus on driving business growth

of consumers feel frustrated with retail technology's failure to understand their needs and intentions accurately.

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Areas We Support

We deliver comprehensive installation services, hardware, software, devices, and ongoing support to ensure your POS system is secure, up-to-date, and operating smoothly. Embrace mobile and contactless payment options, leverage blockchain technology for safe and transparent transactions, and incorporate biometric-enabled payment methods.

Implement cutting-edge technologies with the assurance that your systems and equipment will work in harmony. Soroc’s support keeps vital software and applications current and operating efficiently, helping you avoid downtime and remain accessible to your customers.

Help your customers shop anytime, anywhere with a seamless experience across online, in-store, and self-service channels. Provide top-tier mobile and payment solutions with specialized app development to cater to diverse shopping preferences.

Integrating physical security with digital technologies is essential for preventing theft, ensuring employee safety, and minimizing loss. We assist you in deploying the latest video technology alongside access control systems, RFID technology, alarm systems, and AI-powered night vision analytics.

Shoppers want a quick and hassle-free checkout experience. We eliminate common friction points and offer support for self-checkout technology challenges. Our guidance covers procurement, installation, configuration, and support of the proper devices for your retail environment.

Soroc provides comprehensive lifecycle services for physical and online stores, encompassing site surveys and design, installation, configuration, testing, training, maintenance, repair, and responsible disposal of various store equipment and systems.

Harnessing retail technology offers modern solutions to age-old retail challenges, including security, theft prevention, and emerging issues such as connectivity, IoT devices, generative AI, and cybersecurity. Soroc provides expert advice and assistance to effectively implement integrated systems that enhance sales and facilitate more profound connections with your customers.