Digital Workplace Services

Enhance your Digital Workplace with our contemporary, adaptable, and top-tier managed services

Answers to the challenges of the modern digital workplace

Work has evolved to a global scale, connecting employees, partners, and clients in the office, across the city, or the world. To stay competitive in today’s fast-paced business environment, you need secure and reliable technology solutions that support flexibility and productivity.

While being present everywhere at once is unattainable, you can achieve a high level of connectivity with the right Digital Workplace Services. Soroc monitors, evaluates, and manages the factors influencing end-user productivity and satisfaction—from the individual user and their role to their location and workgroup. We ensure that IT devices, applications, and services function optimally, allowing users to focus on their tasks. By closely tracking these elements, we can swiftly identify and resolve issues that impact productivity. Trust us to handle technology complexities while you concentrate on your core business challenges.

Effortlessly oversee Digital Workplace Services

Your employees perform at their best when they feel confident in their tools. Navigating the technology needs of a modern workforce can be challenging, but with the right expertise, you’re in good hands.

Soroc’s Digital Workplace Services cover all aspects of your business technology requirements. We provide scalable, top-tier administration and support solutions that integrate smoothly into your operations. Our team ensures you receive the appropriate level of support precisely when and where you need it most.

How we support you

Service Desk

Leverage our commitment to customer service and advanced infrastructure to provide your employees with tailored, efficient support at an enterprise level. We implement cutting-edge technology to oversee and maintain client systems, proactively addressing potential issues. When your employees require assistance, we can help with approachable support and rapid solutions.

Level 2 & 3 On-site Support (Dedicated and Dispatch)

Soroc’s vast expertise allows us to develop technology infrastructure tailored to your business requirements while providing the insights needed to address issues before they occur.

Digital Signage

Custom signage for various applications, crafted to suit your needs and preferences, whether for business storefronts, directional guidance, informational displays, event banners, or promotional purposes. Unique digital displays ensure optimal visibility and impact for each use case.

Digital Lockers

Experience the ultimate convenience and safety with our advanced, secure, and contactless lockers. Designed for seamless integration with mobile devices, these lockers allow users to operate them without physical contact. With an easy-to-use mobile app, you can quickly lock and unlock your personal storage, ensuring that your belongings are securely stored while you carry on with your day.

Modern Device Management

We handle the logistics of storage, shipping, and configuration for effective asset management and seamless company resource access before devices reach your employees. With our Zero Touch Deployment, your employees can start working immediately, giving you peace of mind that your device investments are well-protected.

User Experience Management

To foster an exceptional employee experience, it’s essential to thoroughly understand your team members’ experiences. Our sophisticated customer satisfaction analytics allow us to offer prompt and focused support, preventing issues from escalating. We pinpoint bottlenecks, friction areas, and obstacles, setting the stage for your employees’ success through expertly managed Digital Workplace solutions.

Collaboration Services

Thanks to robust video conferencing support from Soroc, your teams can effortlessly connect at any time. Virtualization and device management safeguard your company’s systems while ensuring platform-independent access to business resources, allowing your employees to create a workspace that suits their needs.

Conference Room Support

Utilize upgraded network connectivity to collect information from a range of IoT sensors in manufacturing, transportation, retail, infrastructure, and beyond. Analyze this information to boost efficiency and productivity. Our team assists in creating a thorough IoT strategy for innovative business initiatives.

Tech Café

Engaging an external provider to design and implement a tech café for employees can have considerable benefits. This approach grants access to specialized expertise, ensuring that the space is both functional and welcoming. Additionally, leveraging established supplier relationships with professional service providers can lead to cost savings and the ability to recommend cost-effective technology solutions from Soroc.

The advantages of customized Digital Workplace Services

Enhance your workforce by providing personalized Digital Workplace Solutions that cater to the unique requirements of employee work settings. When your team has confidence in their technology, they are motivated to excel. At Soroc, we collaborate with you to establish a strong foundation that enhances operations and elevates the overall employee experience.

Optimize for efficiency

We optimize your operations and concentrate on your core strengths by effectively implementing solutions and promptly addressing challenges.

Cost savings

Streamline your operations and cut expenses with top-notch support services ready to assist you whenever you need them.

Reliable services

Utilize our Cloud Services from any location with peace of mind, knowing that our specialists are here to configure, integrate, and manage your essential platforms.

Omnichannel support

When your team needs support, they’ll always know where to turn. No matter the channel, they can count on prompt, professional service every time.

Productivity

Support your employees in achieving their best by removing obstacles and preventing interruptions before they occur.

Employee satisfaction

Employees who feel supported are more likely to be satisfied, which leads to greater employee engagement and customer loyalty.

Maximize uptime

Downtime comes with a cost. Just a few hours can lose millions of dollars and harm your company’s reputation. Our Managed Services, backed by a Service Level Agreement (SLA), guarantee maximum uptime to shield your business from the risks associated with service interruptions.

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Case Studies
Transforming Digital Signage with a Fully Managed, Scalable Solution
How Soroc Powers Digital Signage for a Leading Telecommunications Retailer
How Soroc Transformed 4,000+ Locations with 16,000 Digital Screens

Discover how we can enhance your Digital Workplace.

Contact Us