As financial institutions evolve, outdated digital signage is hindering engagement and efficiency. Aging screens and limited integration no longer meet modern demands. Upgrading to scalable, real-time solutions ensures clearer communication, better accessibility, and a seamless customer experience in today’s digital-first world.A leading Canadian financial institution faced mounting challenges due to its aging, end-of-life digital signage technology. They needed a partner to help them address multiple
The outdated system was not only unreliable but also expensive to maintain, requiring frequent onsite visits for repairs and content updates.
The Challenge: Outdated Technology & Operational Inefficiencies
The company faced a number of challenges:
- Frequent onsite repairs and manual content updates
- Budget constraints that hindered large scale upgrades
- Modernization of existing network and facilities for scalability
- Expert guidance on SOC vs. media-player driven content
- Modernized design that worked with existing operations A leading Canadian financial institution faced mounting challenges due to its aging, end-of-life digital signage technology. The outdated system was not only unreliable but also expensive to maintain, requiring frequent onsite visits for repairs and content updates.
The Solution: A Smarter, More Efficient Digital Signage System
To address these challenges, Soroc implemented a fully managed digital signage solution featuring system-on-chip (SoC) technology, eliminating the need for external media players and reducing failure points.
Key elements of the solution included:
- System-on-Chip (SoC) Technology – Eliminates external media players, enhancing reliability and reducing maintenance.
- 24/7/365 Remote Capabilities – MagicInfo enables real-time updates, remote monitoring, and minimal disruptions.
- Comprehensive Support & Monitoring – Soroc provides L2, onsite, and remote support, ensuring full issue coverage.
- Efficient Management & Support – MagicInfo streamlines content distribution, troubleshooting, and system monitoring.
The Results: A Reliable, Cost-Effective, and Scalable Digital Signage Network
By implementing a modern system-on-chip solution with remote monitoring and full lifecycle management, the customer is benefiting from:
- Fewer hardware failures and reduced maintenance costs
- Improved operational efficiency and reduced IT burden
- Seamless content updates and enhanced customer engagement
- Long-term scalability and a future-ready digital signage infrastructure
“Leading and implementing new technology initiatives often presents us with both challenges and opportunities. However, I am continually reminded that we wouldn’t be here if everything worked itself out. It is your unwavering effort and resilience that have brought us to this point.”
– Program Executive Director
Why Soroc?
With Soroc’s fully managed approach, this financial institution has successfully transformed its digital signage network, achieving greater reliability, efficiency, and cost savings—all while future-proofing its operations for continued innovation and growth.
- Complete Lifecycle Management – From implementation to ongoing support, Soroc provides an end-to-end solution that minimizes downtime and maximizes efficiency.
- Significant Reduction in Onsite Visits – The new system is projected to cut maintenance visits from 20 per month to fewer than 20 per year, resulting in substantial cost savings.
- Proactive Support & Monitoring – With 24/7/365 remote capabilities, Soroc ensures quick issue resolution, fewer service disruptions, and a seamless user experience.
- Strategic Partnerships for Cutting-Edge Technology – Soroc collaborates with Avida, Samsung, Melnik, and Envision, leveraging industry-leading innovations to deliver a scalable, future-proof solution.
If you are looking to reduce downtime, cut costs, and streamline operations with a fully managed digital solution from Soroc. Contact us now to get started!
