At Soroc Technology Inc. (“Soroc”), we are committed to maintaining the accuracy, confidentiality, and security of your personal information. This policy (“Privacy Policy”) applies to www.soroc.com (“Site”) and governs how we collect, use, and disclose the personal information of those individuals who visit this website.
Soroc complies with the privacy legislation within each jurisdiction in which we operate. Sometimes, the privacy legislation and/or an individual’s right to privacy differ from one jurisdiction to another. This Privacy Policy covers only those activities subject to the provisions of Canada’s federal and provincial privacy laws, as applicable.
This Privacy Policy has a limited scope and application. Consequently, the rights and obligations contained in this Privacy Policy may not be available to all individuals or in all jurisdictions. If you are unsure if or how this Privacy Policy applies to you, please contact us by email for more information at privacyinquiries@soroc.com.
For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than the person’s business title or business contact information when used or disclosed for the purpose of business communications.
You can visit this Site without revealing personal information. Our web server may collect information related to your visit to this site, including the IP address and domain used to access this Site, the type and version of your browser, the website you came from to access this Site, the page you entered and exited at, any website page that is viewed by that IP address and what country you are accessing from. We use this information to monitor this Site’s performance (such as number of visits, average time spent, or page views), and for our business purposes such as working to continually upgrade this Site.
In addition, we collect the personal information that you submit to this Site, such as your name, address, and any other contact or other information that you choose to provide by:
If you request information from us, we may use your provided email address to send you relevant product and service updates. You can unsubscribe at any time by emailing privacyinquiries@soroc.com.
We use traditional HTML “cookies” in the administration of our website in order to keep track of movement of an individual user from one screen to another. This information may be used by us to detect or resolve website problems and to assist with customer support issues. We do not collect any personally identifiable information about your visit to our site in this purely administrative process.
If you do not wish to share this information, please refer to the “Help” category on your browser’s toolbar for information on how to customize or disable cookies.
This Site may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies, or actions of any third parties that operate these websites. Soroc is not responsible for how such third parties collect, use, or disclose your personal information. You should review the privacy policies of these websites before providing them with any personal information.
The personal information collected through this Site is used and disclosed for our business purposes described herein in order to improve the performance of this Site and/or to establish, maintain, and/or enhance a business relationship with you.
Your personal information is shared with our affiliates, employees, contractors, consultants, and other parties who require such information to assist us with establishing, maintaining and managing our relationship with you. In addition, personal information may be disclosed or transferred to another party in the event of a change in ownership of, or a grant of a security interest in, all or a part of Soroc.
We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.
By using this Site, we assume that you have consented to the collection, use, and disclosure of your personal information as explained in this Privacy Policy.
You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting privacyinquiries@soroc.com. In some circumstances, a change in or withdrawal of consent may severely limit our ability to provide products or services to, or acquire products or services from you. All communications with respect to such withdrawal or variation of consent should be in writing to privacyinquiries@soroc.com.
Soroc endeavors to maintain physical, technical, and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification, or disclosure.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while this website strives to protect your personal information, we cannot warrant the security of any information you submit or transmit to us, and you do so at your own risk. Once this website receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.
It is important that the information contained in our records is both accurate and current. If your personal information changes during the course of our relationship, please keep us informed of such changes. In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
You can ask to see the personal information that we hold about you. If you want to review, verify, or correct your personal information, please submit your request to privacyinquiries@soroc.com. In the event that we cannot provide you with access to your personal information, we will endeavour to inform you of the reasons why, subject to any legal or regulatory restrictions.
At Soroc Technology Inc., we are committed to protecting the privacy of individuals and ensuring that personal information is handled with the utmost care and responsibility. As a Canadian organization, Soroc complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), which establishes the framework for the collection, use, and disclosure of personal information in the private sector.
Under PIPEDA, Soroc adheres to the following core privacy principles:
Accountability: Soroc is responsible for the personal information under its control and has designated a Privacy Officer to ensure compliance with privacy laws. We implement security safeguards and train employees to uphold privacy protection standards.
Identifying Purposes: The purpose of collecting personal data will be clearly communicated before or at the time of collection. Soroc collects personal information to provide services, improve user experience, and meet legal and regulatory requirements.
Consent: Soroc obtains meaningful consent from individuals before collecting, using, or disclosing their personal data, except where legally permitted otherwise. Individuals may withdraw their consent at any time, subject to legal or contractual restrictions.
Limiting Collection: We collect only the personal information necessary for the identified purposes. Information is gathered fairly, lawfully, and transparently.
Limiting Use, Disclosure, and Retention: Personal information is only used or disclosed for the purposes for which it was collected, unless additional consent is obtained or required by law. Soroc retains personal data only as long as necessary for business and compliance needs.
Accuracy: We strive to keep personal information accurate, complete, and up to date for its intended use. Individuals have the right to request corrections to their data.
Safeguards: Soroc implements physical, technical, and administrative safeguards to protect personal information from unauthorized access, loss, theft, or misuse. Encryption, access controls, and secure storage are part of our security measures.
Breach Reporting: In the event of a significant privacy breach that poses a risk of harm, Soroc will notify affected individuals and report the incident to the Office of the Privacy Commissioner of Canada (OPC) as required by law. Affected individuals will receive clear guidance on how to protect themselves in the event of a breach.
By complying with PIPEDA, Soroc ensures transparency, security, and respect for the privacy rights of individuals who interact with our services. If you have any questions about your privacy rights or how we handle personal data, please contact our Privacy Office at privacyinquiries@soroc.com.
SOROC services are not intended for individuals under the age of 13. We do not collect or store any personal information, even in aggregate, about children under the age of 13. If we discover we have received any information from a child under the age of 13 in violation of this policy, we will delete that information immediately. If you believe that SOROC has any information from or about anyone under the age of 13, please contact us at the contact points specified below.
Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our Site does not currently respond to these “do-not-track” signals.
Soroc may from time to time, make changes to this Privacy Policy to reflect changes in its legal or regulatory obligations, or in the manner in which we deal with your personal information. We will post any revised version of this Privacy Policy on this Site, and we encourage you to refer back to it on a regular basis.
Any interpretation associated with this Privacy Policy will be made by Soroc Leadership. This Privacy Policy includes examples but is not intended to be restricted in its application to such examples, therefore, where the word ‘including’ is used, it shall mean ‘including without limitation’.
This Privacy Policy does not create or confer upon any individual any rights or impose upon Soroc any rights or obligations outside of, or in addition to, any rights or obligations imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada’s federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.
For inquiries or concerns, contact us at privacyinquiries@soroc.com.
You can access our contact information under the Contact Us section on our website:
Soroc Technology Inc.
607 Chrislea Road
Woodbridge, Ontario,
L4L 8A3
Fax: (905) 265-8008
Email: privacyinquiries@soroc.com
Last Revised: March 2025