At Soroc, we support companies throughout their IT infrastructure lifecycle.
Our customized approach and responsive services ensures our ability to deliver large-scale projects throughout North America. From strategy planning to procurement, deployment, support services and disposition, we have all of your IT needs covered.
Using a streamlined supply chain system, Soroc Procurement Services offers the most cost-effective prices for hardware, software, supplies, and services from all major manufacturers. We work with our network of vendors in order to provide you with technology solutions all with one partner.
Soroc’s 24/7 live answer bilingual service desk operates 365 days a year and offers a wide array of services. Certified in major manufacturer products and niche industry software, our service team will help with remote support, Level 1 and Level 2 support, self service tools, incident management, O365 and Petroleum Software Support.
Break Fix Services
In the event of an impromptu issue, Soroc’s break fix service and team of dispatch technicians is there to solve the problem. We will send a qualified specialist to help with CRU/CDU support, telephony and network troubleshooting, printer support and repair, and end-user compute and peripherals.
To ensure end-user satisfaction on large-scale North American engagements, Soroc’s Project Management Office (PMO) is there to carefully support and guide every step of the planning process to make sure each project moves smoothly through the pipeline with optimal results.
When disaster strikes, it’s best to be prepared. In the event of a fire, power outage or any other natural threat, our managed services provides your company with a customized back-up and recovery solution so you can continue to run your business without any disruptions.
At Soroc, our comprehensive digital media service provides end-to-end solutions that drive your marketing initiatives. We handle every aspect of your digital journey, starting with content creation all the way to technical support and system maintenance.